You shall be responsible for the whole gamut of Retention Function,  the Job shall involve :

  Demographic, Psychographic mapping of subscribers

 Create comprehensive analytics – subscriber usage behaviour

 Gain deep consumer insights by analysing usage behaviour & consumer habits

 Identify programs to reduce subscriber churn (prepaid, postpaid  retail & corporate subs)

 Ensure program acceptance & value delivery
 Program implementation at circles

 Continuous monitoring & fine tuning of programs to extract maximum value

You should be a Graduate (with Statistics, Mathematics) & MBA having  min 5 years of relevant experience.

Should have thorough understanding of customer operations in Telecom

 Strong quantitative/analytical skills & data mining skills

 Knowledge of statistical models like Cluster Analysis, Discriminant Analysis, MDS etc

 Previous experience in Retention preferred

 Previous experience in consumer market research & insights is an advantage

Company offers excellent compensation packages and practices proactive HR Policies